Background Check Stuck in Consent

Modified on Fri, 10 Mar, 2023 at 9:36 AM

  1. Cuando el background check se quede stuck en consent status y todo esta clear, vamos a ir a Turn Admin para dar resume checks.
  2. Cuando el background check se quede stuck en consent status y tiene criminal records, vamos a ir a Turn Admin para dar resume checks.
  3. Despues vamos a volver checar el partner dashboard para asegurarnos que el status al que se movió es el correcto.
  4. Si el status NO es correcto, postearlo en el channel #compliance_support_mx.

  1. When the background check is stuck in consent status and everything is clear, Resume Checks in Turn Admin.
  2. When the background check is stuck in consent status and has criminal records, Resume Checks in Turn Admin.
  3. Confirm that the status is correct on the Partner Dashboard.
    • If the status is NOT correct, post it on the #compliance_support_mx channel.


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