How will I know that my CSV for a bulk upload was successful?

Modified on Tue, 30 Aug, 2022 at 5:15 PM

You'll begin to see your applicants appear on your dashboard as they are sent notifications and links to complete their consent form.

If there is a problem with the upload, you will receive an email that will inform you of an issue. It will let you know which rows of the spreadsheet were unsuccessful and require your assistance. These lines will need to be corrected and resubmitted.

Please reach out to one of our agents via live chat or through our support center if you have concerns about a recent upload.